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イタリア・ホテル予約.JP |
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ヘルプ
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| 2 | Availability check for ' La Pergola' | |
| 3 | Total Price: | |
| 4 | New user registration form | |
| 5 | This is the information we have registered | |
| 6 | Reservation at ' La Pergola' |
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The service does not operate like a travel agent, in that specific requests for information on properties cannot be provided by IHR itself. Instead, IHR gives the user the opportunity to view pages, check availability and prices and then send reservation requests to hotels. Unlike other directories, IHR provides a comprehensive listing of properties for each city, with many containing web pages and availability on-line. For holiday makers or business travellers, IHR is a convenient, comprehensive, secure and efficient service for planning your next trip. Making a booking is easy. Simply scan the hotel web pages for the destination chosen, and then by registering as an IHR user, check availability for the selected hotel and book directly using credit card. A response will arrive from the hotel via email. Reservations can then be modified or cancelled later if required. Searches can also be carried out on special offers or on availability for a specific period. Navigating your way around the world has never been so easy! |
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How to Search for a property. | |
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Quick Search : Enter the name of your desired destination and the property category. Select 'Go'. Search by Country: Select your destination from the cities listed. You will then be given the number of property listings with contact details, those with web pages and the number of those with the on-line reservation service. Choose which you wish to view. Property Listings: These are comprehensive listings of properties in the selected city, which must be contacted directly by users. All details shown are provided by official Tourism publications and/or hotel properties themselves. Rates provided are indicative only. Web Pages: These are independent property Web Pages. Click onto the property name to view Web Pages and contact the property to make your reservation. Properties with Availability On-Line: These are properties with the IHR on-line reservation system, enabling you to view the property web pages, immediately check availability and prices and then send a reservation request directly to the hotel. |
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How To Make a Reservation | |
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Once you have opened the Web Pages for
the property desired, click onto 'Make Your Reservation' and select
the dates and room type required. The system will supply you with an
immediate response, giving availability, price and automatic currency
conversion of your choice. If you wish to proceed with the reservation request, click onto 'Go on with the Reservation'. The system will ask for your login and password, which are given to all registered users. If you are not registered, select the 'I'm not a registered user' option and click onto the grey box. Follow the instructions to register yourself as a user. If you cannot remember your login name or your password, click onto 'Forgot Your Password?' at the bottom of the page and the system will send your registration details immediately to your email address. Once a response has been given and you have entered your user registration login and password, you can make a reservation request, completing the form, including credit card details. Information is sent via Secure Server, ensuring that your personal details can only be viewed by yourself and the recipient (ie. the hotel). This will arrive at the hotel straight away and they will provide a response as soon as possible. A booking number appears on the screen for your reference and a response from the hotel will be sent directly to your email address. |
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How to View, Modify or Cancel your Reservation | |
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View, modify or cancel your reservation
by entering your registration login name and password to see the
reservation requests made by you in a given period. The system will
show the dates, hotel name, status and reservation number in the
colored box. To view previous reservation requests, or reservation
requests by booking number, hotel name or city, select from the search
criteria given. Click onto the grey IHR number to view the booking in
more detail and make alterations as required. |
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Cancellation | |
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Cancel reservations, following the
instructions for 'How to View, Modify or Cancel a Reservation',
clicking onto the IHR number of the reservation you wish to cancel and
selecting 'Cancel' at the bottom of the page. There is no charge for
cancelling a reservation on the part of IHR, however each property has
its own cancellation policy that is communicated in the message sent
to you when the reservation is confirmed by the hotel. It is advised
that the cancellation policy for each property is read carefully to
avoid cancellation penalties. |
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Security/Privacy | |
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Registration: The information requested when registering is to assist with the administration of reservation requests and is completely confidential. All information is sent via a Secure Server, providing the highest level of security available. Credit Card Details: Your credit card details are necessary in order to guarantee bookings. Credit card information is sent to the property via Secure Server, ensuring these details are protected. |
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General Terms and Conditions | |
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1. Scope of Application These General Terms of Business apply to your reservations using the worldwide On-line Reservation System "Internet Hotel Reservations". 2. Booking Every hotel reservation request made via the On-line Reservation System will be transmitted to the appropriate hotel by IHR as agent for your request. The function of IHR is to establish a direct link between hotel properties and Internet users. IHR does not take any responsibility for responses provided by hotel properties to reservation requests. 3. Contract for accommodation and payment. The accommodation contract comes into being at the time of the confirmation of the reservation request by the hotel to your email address. You pay the confirmed IHR room rate directly to the hotel. All rights and obligations arising from the ensuing accommodation contract exist directly and exclusively between the booking party and his/her chosen hotel. 4. Amendments and cancellations In order to avoid misunderstandings, all amendments and cancellations should always be made via the IHR Reservation System. 5. Hotel categories and hotel information Hotel classification is based on national standards and regulations. Star-rating provides an indication, without obligation, of the hotel standard, bearing in mind possible self-assessment by the hotels. All hotel information, description and images are based on those supplied by the hotels. 6. Room rates All rates are furnished by hotel properties directly into the IHR system. All prices are per room and per night, sometimes including and sometimes excluding breakfast; this varies from hotel property to hotel property. All prices include taxes, however in some countries, a local tax is charged on top of the room rate and/or a service charge may be included. The amount of this tax is subject to constant change and can only be indicated approximately. 7. Miscellaneous Every care is taken in the compilation of this information. No liability can be accepted for any errors in the processing or transmission of data. The transfer, wholly or in part, of data into another media, or use for purposes other than those provided for here, is only allowed with the express permission of Venere Net, Rome. Italian law governs the contract. Court of jurisdiction and place of performance is Rome |
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